When it comes to these things, there can be no debate about their existence or validity.
CP: CP's pharmacy where we obey all the laws. How may I help you?
Nurse Is Not Nice Yet: I'm calling in a prescription.
CP: Phantastic. Let er rip.
NINNY: <completes verbal assault on my ears> Anything else?
CP: Yes. You said the prescriber is a CNP.
NINNY: Sorry. She's a PA.
CP: Okay. I just need her CTP#.
NINNY: I have her DEA#.
CP: Which is neither spelled nor pronounced CTP#. Try again.
CP: It's her Certificate To Prescribe Number; hence CTP#.
NINNY: I don't have it. I have always called in prescriptions this way and we have never had a problem with any other pharmacy...until you.
CP: Phunny. When I've politely asked for information, I've never had a problem with an office providing it to me without drama...until you.
NINNY: Well we don't have it.
CP: In order to write a prescription, all non-doctor prescribers MUST have a CTP#. This number MUST appear on all written and electronic scripts and MUST be provided when phoning in the prescription.
NINNY: I don't have it and we've never done it this way.
CP: Would you like me to fax the State Law to you?
NINNY: YES! <rattles off fax number>
CP: Then you will call back with the CTP# and an apology?
<15 minutes later>
CP: You're a go for CP.
NINNY: <politely> I have the CTP# you requested.
CP: Thanks. Was that so hard?
CP: Sucks being wrong, huh? Next time, learn something instead of being a vicious twat. It's my job to know the laws I have to obey. Perhaps your office manager could use an update and send a memo.
Post a Comment