Facebook and Twitter

and follow my blog on Twitter @pharmacynic to receive notifications on new posts.

Monday, June 29, 2015

Check Please

Why do people call the pharmacy to complain about a missing prescription before searching for it? I suppose it's the equivalent of "where are my sunglasses?" (on your head) or "where is my cellphone?" (you're talking on it).

CP: How many I help you?
Grumpy Foreskin: I got home and one of my prescriptions was missing.
CP: Ok. What do you mean it was missing?
GF: I am holding an empty bottle. What are you going to do about it?
CP: Well sir, it was in the bag when it left here. I checked our on hand quantities and we are spot on with our inventory.
GF: This is outrageous!

(cue dogs barking and a wife nattering on in the background for atmosphere...muffled sounds of struggle...)

Grumpy Foreskin's Wife: This is ridiculous! You keep doing this to him! I am an RN and I want to talk to someone who can fix this NOW!

(puts call on long, interminable, #PunishmentHold)

CP: As I tried to explain to your husband, our on hand quantities are correct. Perhaps you could check around the house. I noticed you picked up this prescription 3 weeks ago, not a few hours ago, as you made me believe.

(two hours later)
CP: How may I help you?
GFW: I found them.
CP: No shit? Ok. I need to know. Where were they?
GFW: In the glove box of his car.
CP: Thanks for wasting my time and being such an understanding, patient person. You bring nothing but warmth and tenderness to your profession. You are an exemplary RN and I am happy to call you a professional colleague.

Wednesday, June 24, 2015

The Best

A most common request from patients is the recommendation of an OTC product. Included with that request is the plea for "The BEST" product to treat what ails them.
Why does everyone want the best?
Just because something is the best does not guarantee it is the most effective choice for you.

If you have opportunity, I'd encourage you to engage in the following witty repartee.

Advice Seeker: I need a recommendation for sunburn.
CP: Avoidance.
AS: What?
CP: I recommend avoidance. If you do not get a sunburn, you will not have to treat one.
AS: What's the best thing I can get?
CP: Sunscreen. And a hat. And a long sleeve shirt. Pants. These will all help. So will staying indoors.
AS: No. What's the best thing once I get a sunburn?
CP: Obviously it's too late by then.
AS: How do I treat it?
CP: Carefully. You really want the best thing?
AS: Yes.
CP: I don't think you can handle the best thing. You've already proven that. I can start you with the third-best, or maybe the second-best, but let's not be hasty and jump right up to #1.
AS: I can handle it. I just need to get rid of this sunburn.
AS: Huh?
CP: Motrin, Ice, Aloe, Solarcaine, Menthol, Avoidance.
AS: Sounds complicated.
CP: You asked for "THE BEST", not "The easiest and least complicated".