I Always Wondered. . .

CPP: Uh-oh. You have that look on your phace. Penny phor your thoughts.

CP: I always wondered which group of people were the intended recipients of certain messages on phone prompts. 

CPP: Such as?

CP: ". . . if you require nothing else, you may simply hang up". Like, who doesn't know they can end a phone call by simply hanging up? 

CPP: Something tells me you found this someone? 

CP: I did. 

CP: CP's Draughts and Drachms. How may I help you?

This Woman Actually Thinks We Are Fully Focused on Lame Excuses: I called in for a refill and it suggested another one for me. 

CP: Okay. 

TWATWAFFLE: I don't want anything else. 

CP: Okay. It was as. . . 

TWATWAFFLE: I only needed that refill. It's not your job to make me fill anything else. 

CP: The computer wasn't forcing you to do anything; it was allowing you the opportunity to. . .

TWATWAFFLE: I don't need anything else and I don't like it. 

CP: It's phor people who have multiple refills. You enter one and the computer asks if you have another refill to enter. If not, hang up. 

TWATWAFFLE: It shouldn't suggest anything. 

CP: Ma'am. It's not suggesting anything. Hang up. 

TWATWAFFLE: I only need that one refill.

CP: Enter your refill. Hang up. Period. Like the way I'm going to end this call. Good day. <click>

 

CPP: Can't say I've ever had anyone get offended by the automated computer allowing me the convenience of entering my refills in an organised, streamlined manner. 

CP: Your convenience is someone else's Everest. 

CPP: But to call and complain about something as trivial as an automated system is beyond comprehension. 

CP: To normal people it is; to those of us in the retail world, this is par for the course. If I perceive something to be offensive, then I am offended and I will complain. 

#WhyYourPharmacistHatesYou 

#WhyYourPrescriptionTakesSoLong

#JustHangUp