People love to watch us work. After last week's interaction however, I am convinced they watch but do not see. Today's winner in observation is brought to you by Mr. Magoo.
I saw you.
You saw me.
You arrived in line behind 3 other people.
You were 4th in line on Friday, July 1st.
A Holiday weekend.
You stood in line behind 3 people at Drop Off.
You watched 3 people each drop off 3 prescriptions.
You heard 3 people, with 3 Rx's, say they would wait.
You heard my tech give out wait times to each person.
Still you stood.
Still you moved forward in the queue.
The wait times increased accordingly:
Friday at noon on a Holiday weekend...
Then you hear "40 minutes" for your wait time.
You are surprised,
"I'm going somewhere else where they can do it faster!"
Good! And Good Luck! It's a 10 minute drive to the next closest pharmacy. Where you'll have a 30 minute wait.
Of a Holiday weekend.