Keeping It (Too) Real

Pt: How long until I can pick it up?

CP: About an hour should be good. 

Pt: An hour? 

CP: Si. 

Pt: Can you do it sooner? 

CP: If I could, I wouldn't have said an hour.


CP: When do you want to come in for it?
Pt: Can I come in before you close?
CP: Only if you want to pick up your medication.
or
CP: Yes, since, after we close we cannot help you.